Vol 4, No 2 (2016)

Table of Contents

Articles

A GUIDEBOOK ON HOW TO BE STUDENTS IN AN AMERICAN UNIVERSITY FOR STUDENTS OF ALFALINK OVERSEAS STUDY AND ENGLISH COURSE PDF
Diana Natalia Tanusaputra, Jusuf I Ibrahim 1-5
CODE CHOICE USED BY THE EMPLOYEES IN THE COMMUNICATION WITH THE SUPERIOR AND THE CO-WORKER PDF
Eunike Wiguna, Samuel Gunawan 6-11
PERSUASIVE STRATEGIES USED BY AGUNG SEDAYU GROUP IN THE INFOMERCIAL, METRO TV PDF
Iqbal Firmansyah, Esther H Kuntjara 12-20
THE ILLOCUTIONARY AND PERLOCUTIONARY ACTS PRODUCED BY THE MAIN CHARACTERS OF “THE INTERNSHIP” MOVIE PDF
Kevin Tedjasukmana, Josefa J. Mardijono 21-26
A MARKETING BOOKLET FOR MUARA TOURS: A WAY TO PROMOTE ITS STUDY-TOUR PACKAGES PDF
Maria Adeline Cornelius, Herwindy Maria Tedjaatmadja 27-31
PROMOTING THE PRODUCTS OF SPEED ELECTRONICS USING A COMMERCIAL WEBSITE PDF
Martha Stefani, Jusuf I Ibrahim 32-36
APOLOGY STRATEGIES USED BY AIRLINE OFFICERS IN HANDLING PROBLEMS WITH PASSENGERS PDF
Natalia GY Maitimu, Esther H Kuntjara 37-44
MEANING IN THE PROCESS OF SIGNIFICATION BY THE ADVERTISEMENT OF HONDA PDF
Nicholas J.H. Wibowo, Samuel Gunawan 45-50
THE POLITENESS STRATEGIES USED BY THE BARISTAS OF‘’STARBUCKS COFFEE’’ IN COMMUNICATING WITH THE CUSTOMERS PDF
Novinsky P Samianto, Esther H Kuntjara 51-59
IMPROVING THE COMPANY PROFILE OF PT. GOLDFINDO INTIKAYU PRATAMA: A WAY TO MAKE IT MORE INTERESTING PDF
Cecilia Cathleen Tjiang, Herwindy Maria Tedjaatmadja 60-65
THE ILLOCUTIONARY ACT PRODUCED BY KATE REDDY TO JACK ABELHAMER AND CLARK IN “ I DON’T KNOW HOW SHE DOES IT” PDF
Tri Erny Saliha, Julia Eka Rini 66-72
THE APOLOGY STRATEGIES USED BY CUSTOMER SERVICE OFFICERS OF A LOCAL BANK IN SURABAYA PDF
Amelia Ruth, Esther H Kuntjara 73-79
AFFECTIVE STRATEGIES USED BY HIGH PROFICIENCY LEARNERS AT HAND FORTUNA CENTER PDF
Anie G Roboh, Herwindy Maria Tedjaatmadja 80-85
A WEBSITE FOR PT. GOLDFINDO INTIKAYU PRATAMA: A WAY TO PROMOTE THE COMPANY’S PRODUCTS TO INCREASE ITS CUSTOMERS PDF
Citra Kristiani, Jusuf I Ibrahim 86-91


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